About Us

Heritage - Foundation

Patrona, meaning Protectress, features strongly in various female forms/guises throughout ancient mythology. Her characteristics include leadership, provider of protection, defender, benefactor and an advocate. Patrona Underwriting Limited is founded on these principals and our core values of Trust, Service and Agility ensure that this is interwoven into every fibre of our operation. This is reflected in the service we provide to our network comprised of the customers we insure throughout Ireland, our broker distribution partners, and our capacity providers & investors. All of this can be encapsulated in a virtuous circle represented by our logo - the Patrona Virtuous Sphere.

Vision - Where we want to be

We are at the forefront of Irish insurance underwriting and a trusted and respected pillar of the Irish insurance community. Our goal is to be recognised for best in class business practices that serve the best interest of the customers we insure whilst also maximising profits and stability for our business partners.

Mission - Who we are

We are an Irish Managing General Agent (MGA) with a senior management team comprised of proven insurance experts and leaders in their field. Our philosophy is to only participate in areas where we can add value. Whether this is by providing brokers with new or enhanced products, or providing capital providers with expertise and efficient distribution solutions by use of our flexible technology systems, we are committed to delivering product with expertise, speed and efficiency.

Our exclusive ‘Broker Only’ products are designed to enhance the broker’s offering to their clients, backed up with personal contacts at all levels of the broker’s organisation. Personal interaction is a key feature of our broker relationships. Our product range includes offerings in Personal Motor, Commercial Motor, Fleet, Logistics, and Commercial Liability. We are constantly working to evolve our offerings, ensuring that our brokers have the ability to foresee and facilitate change in market demand, that insurance customers are securely protected and that our capacity providers have their finger on the pulse of the Irish market.

Values - How we behave

These values guide us in ensuring that we always work in the best interest of our customer and partners. We do this through open, honest and transparent communication. We operate an open door policy with the willingness to listen to our distribution partners to identify product gaps or find new ways to tackle emerging challenges. We place a high value on delivering the highest standard of service to all of our partners. This is why we are committed to a prompt turnaround time on all claims handling, issuing policy documents and responses to queries. We have developed an innovative technical platform that allows for the real time sharing of information with our capacity providers to ensure transparency and ongoing market analytics to measure performance.